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Issue DateTitleAuthor(s)
2018Customer Experience Management for Water UtilitiesPrevos, Peter
2017Customer Experience Management RebootedWalden, Steven
2008Customer Integration in Industrial Innovation ProjectsSandmeier, Patricia
2014Customer Knowledge ManagementSoumit, Sain
2009Customer knowledge management people, processes, and technologyAl-Shammari., Minwir
2014Customer KnowledgeManagementLeveraging Soft Skills to ImproveCustomer FocusSain, Soumit
2006Customer Loyalty A guide for time travelersRobinson, Sionade
2007Customer Loyaltyin Third Party Logistics RelationshipsL. Cahill, David
2006Customer Relationship ManagementV. Kumar
2015Customer relationship management: concepts and technologiesButtle, Francis
2012Customer RelationshipManagementReinartz, Werner
2013Customer sense how the 5 senses infl uence buying behaviorKrishna, Aradhna
2006Customer Service For DummiesLeland, Karen
2004Customer-centered telecommunications services marketingG. Strouse, Karen
2009"Customer-Driven Operations Aligning Quality Tools and Business Processes for Customer Excellence"Ahoy, Christopher
2013Customers at WorkNew Perspectives on InteractiveService WorkDunkel, Wolfgang
2006Cut the Cord!The Consumer’sGuide to VoIPL. Ledford, Jerri
2005Cutaneous Lupus ErythematosusKuhn, Annegret
2006Cutaneous Lymphomas: Unusual Cases 2Burg, Gunter
2009Cutaneous Manifestations of Endocrine Diseases Foreword by Serge JabbourKrause, Walter K,