Please use this identifier to cite or link to this item:
192.168.6.56/handle/123456789/71648
Title: | Customer KnowledgeManagementLeveraging Soft Skills to ImproveCustomer Focus |
Authors: | Sain, Soumit |
Keywords: | Management |
Issue Date: | 2014 |
Publisher: | Springer-Verlag Berlin Heidelberg |
URI: | http://10.6.20.12:80/handle/123456789/71648 |
ISBN: | 978-3-319-05059-1 |
Appears in Collections: | Marketing & Management |
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