Please use this identifier to cite or link to this item:
192.168.6.56/handle/123456789/25091
Title: | "Customer-Driven Operations Aligning Quality Tools and Business Processes for Customer Excellence" |
Authors: | Ahoy, Christopher |
Keywords: | OM|Customer |
Issue Date: | 2009 |
Publisher: | McGraw-Hill |
URI: | http://10.6.20.12:80/handle/123456789/25091 |
ISBN: | 978-0-07-160832-9 |
Appears in Collections: | Business Administration and Information System |
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