Please use this identifier to cite or link to this item:
192.168.6.56/handle/123456789/70717
Title: | Service ManagementThe New Paradigm in Retailing |
Authors: | Kandampully, Jay |
Keywords: | Service Management |
Issue Date: | 2012 |
Publisher: | Springer |
URI: | http://10.6.20.12:80/handle/123456789/70717 |
ISBN: | 978-1-4614-1554-1 |
Appears in Collections: | Marketing & Management |
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