Please use this identifier to cite or link to this item:
192.168.6.56/handle/123456789/70038
Title: | Service Fascination Gaining Competitive Advantage through Experiential Self-Service Systems |
Authors: | Zagel, Christian |
Issue Date: | 2016 |
Publisher: | Springer Fachmedien Wiesbaden |
URI: | http://10.6.20.12:80/handle/123456789/70038 |
ISBN: | 978-3-658-11672-9 |
Appears in Collections: | Marketing & Management |
Files in This Item:
File | Description | Size | Format | |
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182 2016.pdf | 20.78 MB | Adobe PDF | View/Open |
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