Please use this identifier to cite or link to this item:
192.168.6.56/handle/123456789/56280| Title: | Service Productivity IVIanagement Improving Service Performance using DATA ENVELOPMENT ANALYSIS (DEA) |
| Authors: | H. David, Sherman |
| Issue Date: | 2006 |
| Publisher: | Sprii nger |
| URI: | http://10.6.20.12:80/handle/123456789/56280 |
| ISBN: | 0-387-33211 |
| Appears in Collections: | Marketing & Management |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 2 2006.pdf | 25.99 MB | Adobe PDF | View/Open |
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