Please use this identifier to cite or link to this item: 192.168.6.56/handle/123456789/29239
Title: Business Process Management and the Balanced Scorecard
Authors: F. Smith, Ralph
Keywords: Workflow--Management.
Issue Date: 2007
Publisher: John Wiley & Sons, Inc
URI: http://10.6.20.12:80/handle/123456789/29239
ISBN: 978-0-470-04746-0
Appears in Collections:Business Administration and Information System

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