Please use this identifier to cite or link to this item:
192.168.6.56/handle/123456789/27479
Title: | Bottom-Line Call Center Management |
Authors: | L. Butler, David |
Keywords: | Creating a Culture of Accountability |
Issue Date: | 2004 |
Publisher: | Elsevier Butterworth-Heinemann |
URI: | http://196.189.45.87:8080/handle/123456789/27479 |
ISBN: | 0-7506-7684-1 |
Appears in Collections: | Accounting and Finance |
Files in This Item:
File | Description | Size | Format | |
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47.pdf.pdf | 1.3 MB | Adobe PDF | View/Open |
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